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Delegation
Here are six steps recognized by most management authorities to achieve
effective delegation:
- Review the tasks that you are responsible for. Pick out the ones that
can and should be done by others. These will usually be the more routine
tasks at the outset but can be expanded later.
- Select the proper person working under you to do the job. This does
not necessarily mean the most intelligent. It does mean selecting the
person best suited to the specific task.
- Encourage, train and motivate the person to accept the assignment.
Think in terms of helping yourself and your helper by developing status,
prestige, and initiative.
- Explain the job fully, turn over the job and authority to accomplish
it, then check to be sure that your instructions are completely
understood. Give the reason the job needs to be done. Use every
communications tool at your disposal to explain the job itself Specify the
results you expect. Ask questions to be sure that you are fully
understood. The turn over the job.
- Provide support, encourage independence, and help develop confidence.
Theodore Roosevelt put it this way: "The best executive is the one who has
sense enough to pick good men to do what needs to be done, and
self-restraint enough to keep from meddling with them while they do it."
- Keep supervisory control because, ultimately, proper execution of the
job is your responsibility. It is standard procedure to maintain complete
documentation on all activities under your direction. Never delegate final
responsibility only with the work.
By conscientiously applying the procedures outlined in these
six steps, you will increase your value to and status in your organization.
You will increase your productive ability. And, most importantly, you will
provide those working under your direction opportunity for true growth.
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